Payments Explained

Payments Explained

Customer cannot make payment his/her login. He/she needs to contact any Venue Manager or SOP Hub Sales Staff at 24x7 Customer Support at +91-9667679977 or info@sophub.in for payment related queries.
Payments Module is currently the only way to add balance to any customers SOP Hub Balance. Any venue manager can add balance to any customers SOP Hub Balance.

Payment  Mode

There are 3 modes of payment acceptable on the portal.
  1. Cheque
    1. If payable to host, please ask to particular host for Payee Details
    2. If you are paying to SOP Hub, please draft by 'SOP Hub Private Limited'
  2. Account Transfer
    1. If paying to host, please ask to particular host for Payee Details
    2. If paying to SOP Hub, pay to below account details
  3. Cash : SOP Hub Pvt. Ltd do not accept cash but if paying by cash please contact venue front desk/Venue manager.

SOP Hub Account Details
Account Name: SOP HUB PRIVATE LIMITED
Account Number: 230505500440
IFSC: ICIC0002305

Payments Page Fields

Collected By

Simple selection of who is collecting the payment. Venue manager or SOP Hub.
One who is collecting the payment and one who is making the entry can be different

Company Name

User need to mention company name for whom balance to be added. Start typing and system will start suggesting possible customers. Select one from the list. 

Company ID

ID which is unique identity of any customer on SOP Hub Platform, which will load automatically after entering company name.

Payment Date

Date on which customer is making payment
  1. Cheque: Date of Cheque
  2. Account Transfer: Date when payment transfer is successfully completed
  3. Cash: Cash payment date

PIN

PIN is a secured combination of 4 digit, which is known only to Venue Managers and is used to ensure Managers Identity

Amount

Amount that needs to be added to balance. GST is not charged in this, this is just balance of the customer with SOP Hub. If any venue charges GST, then customer will automatically charged for same during booking/subscription.

Reference No

  1. For  Cheque - Cheque number.
  2. For Account Transfer - Reference number
  3. For Cash - Any

Comment

Host can leave a small note related to tenant or subscription
Then click on the accept payment, the payment will be done. And balance will reflect to customer passbook.
Payments approval is just a tool for venue managers to handle reconciliations. 'Approved' or 'Not Approved' status will not affect customer balance.


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